Domestic Shipping Policy

Shipment processing time

All orders are processed within 3 business days.

 

Deliveries coincide with USPS delivery times. Deliveries do not occur on Sundays or Federal Holidays. If we are experiencing a high volume of orders, know that we process orders on a first come-first served basis. We expect to work long hours near holidays to fulfill all orders in an appropriate time frame according to the shipping option chosen. If there are delays beyond the chosen shipping period Palmetto Charms will notify you as soon as possible.

 

Shipping charges for your order will be calculated and displayed at checkout.

Shipping rates and delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

 

Shipment method	Estimated delivery time	Shipment cost
USPS First Class	3-5 business days	Costs vary by Zone.
USPS Priority	1-3 business days	Costs vary by Zone.

 

 

Shipment to P.O. boxes or APO/FPO addresses

We do not ship to P.O. boxes. We do ship to APO/FPO as long as there is an APO / FPO / DPO address provided with an associated Zip Code. Please allow longer shipping times for these orders.

Shipment confirmation and order tracking

You will receive a shipment confirmation after checkout.

Customs, duties, and taxes

Palmetto Charms & Etc. is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Palmetto Charms & Etc. is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

 

Returns Policy

Please view our Return Policy for information relating to Returns.

 

For more information, email support at amanda@palmettocharms.com.